How To Stop Paying For Aol Service

In March of 2017, AOL released a statement to users, asking them to make a mandatory switch from their existing version of AOL Desktop to their new AOL Desktop Gold, which is a paid version of the program.

Q: I have been an AOL user since I acquired my first computer in the '90s. In the beginning I was paying $40 a calendar month to use the service. Then I was told that a free version was available, and I switched to that — and I kept using that version for years.

Some months ago I received a bulletin from AOL saying that if I did not move to their new AOL Desktop Gold product (for $4.99 a month), so I would exist dropped from their service. Well, that'due south exactly what happened, so I signed up with them. However, all my friends who utilize AOL said they did not receive this message and that they are still using the free version without consequence. Why is that?

—Lois Cappelen, Vero Beach

A: In 2017, AOL opted to shut down its cocky-contained AOL Desktop programme for a more than streamlined version of it, called "AOL Desktop Gold."

According to AOL (https://assistance.aol.com/articles/aol-desktop-gilt-faqs), the new version is "more secure and faster" than previous versions of the product, contains a two-step verification procedure for sign in and setup, houses an updated spider web browser and more.

While Gold looks and works similarly to the original AOL Desktop, information technology lacks some of the latter's major features, most notably AOL Instant Messenger, which was shuttered past the visitor in tardily 2017. It also carries a $4.99 per calendar month cost tag, whereas most previous versions of AOL Desktop were costless to use.

Because this was a system-wide alter to the service, there's a good chance your friends on AOL also received notification of this update — only they may not take seen the message for 1 reason or another (ignored information technology, deleted information technology before reading it, sent it to SPAM, etc.). Please see the following commodity on the AOL Help website for more than information on this: https://assistance.aol.com/articles/aol-desktop-will-exist-discontinued

Information technology should exist noted all costless services available through AOL Desktop Gold (outside of Instant Messenger, which no longer exists) also tin exist accessed for free via AOL.com. This includes web-based admission to your AOL email account, your accost volume and any web-related features available through AOL.com (similar AOL Search and AOL Video). The following commodity on the AOL Assist website discusses the free options found through AOL.com: https://help.aol.com/articles/free-aol-plan-faqs

If your friends still are using their AOL email addresses, then chances are they are accessing their accounts through the web at AOL.com and not through a standalone program equally before. If they merits they still are using the standalone AOL program, then most probable they have been doing so through AOL Desktop Golden and but have not realized the update has taken place, since Gilt and Desktop look and work similarly to one another.

If you'd prefer not to subscribe to AOL Desktop Aureate anymore and would like to use the service exclusively via the AOL.com website at no cost, delight contact AOL Back up direct and inform them of your decision. This ensures you will not exist charged for the AOL Desktop Gilt subscription anymore and your AOL e-mail account will remain intact.

AOL Back up can be reached via the information institute at this websites: https://help.aol.com/contact/

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Contact Eyal Goldshmid ategoldshmid@yahoo.com